Roberto Javier Aguirre Guardia

Leading the engineering team responsible for developing and automating a GenAI/SaaS platform built on cloud-native infrastructure. Spearheaded the design and deployment of applied AI solutions including LLM-powered conversational assistants, NLP-based voice transcription engines and MLOps pipelines for continuous model evaluation and improvement. Managed the full AI solution lifecycle from data readiness through deployment, serving healthcare professionals and patients across Latin America.

Directed the firm's largest consulting account at Grupo AVAL, overseeing multiple simultaneous AI-enabled digital transformation projects while sustaining strong financial indicators and the lowest staff turnover on the account. Built and maintained C-level stakeholder relationships, led executive workshops and ensured technology solutions aligned with business strategy across banking and utilities sectors. Also contributed to the successful closure of the Promigas project in the utilities sector, demonstrating exceptional conflict resolution and stakeholder management skills.

Led AI-enabled digital transformation initiatives for Porvenir Private Pension Fund, coordinating multidisciplinary teams and integrating advanced technologies to optimize digital channels, improve operational efficiency and elevate user experience across financial services operations.

Resolved complex operational challenges within digital transformation engagements for healthcare and insurance clients, including COLSANITAS e-commerce portal and CARDIF banking customer platform. Ensured efficient technology integration, cross-departmental collaboration and healthy financial margins throughout project delivery.

Directed portal digitalization and innovation projects for Colombia's Judicial Branch using PMP methodology. Supervised advanced technology integration, led diverse multidisciplinary teams and coordinated effective cooperation among multiple public entities while maintaining consistent billing pace and solid financial margins.