Summary

Senior product manager who combines strong product judgment, UX thinking and technical fluency, with 15+ years turning ambiguous problems into clear product decisions and executable requirements. Works at the intersection of product, design and engineering. Comfortable discussing LLM behavior, state and data flows, permissions, failure modes and edge cases with engineers, while thinking deeply about usability, trust and long term user experience. Builds context aware, agent based products with persistent memory and multi step workflows (Agent Squad, MedicalHubAssist), from zero to one. Advanced English (C1). LATAM based.

Experience

AI, Innovation & Product Consultant · DigitalHubAssist Oct 2024 · Present

Remote · AI projects for companies · My own AI platform in production · Anthropic partner program

Owns the end to end product vision for agent based AI products from zero to one: Agent Squad (multi agent orchestration with persistent memory and long running workflows) and MedicalHubAssist (conversational health assistant). Reasons through LLM behavior, agent memory, state and data flows, permissions and edge cases; designs for trust, user control and reliability. Runs discovery and translates ambiguous concepts into requirements, user flows and prototypes. Builds with Claude Code. Under my leadership, DigitalHubAssist reached Registered Partner status in Anthropic's partner program.

Consulting Manager · NTT DATA Apr 2021 · Oct 2024

Enterprise account (Grupo AVAL) · Financial services

Directed CrediCore (Banco Popular): took ambiguous, high stakes concepts and turned them into clear requirements and executable specs, partnering with engineering on architecture and technical constraints. Made high judgment tradeoffs and escalated to the bank's presidency. Led teams of up to 50.

Product Lead · VASS Apr 2018 · Apr 2021

Pensions · Digital channels

Owned the product experience of Porvenir's digital channels (millions of users), LATAMDIGITAL 2019 award, running discovery and iterating on user flows with cross functional teams.

Project Manager · GlobalHitss · Tecnocom 2012 · 2018

Health · Financial · Public sector

Delivered a digital commerce portal (Colsanitas) and a Cardif landing with significant conversion growth, under PMBOK/PMI.

Skills

Product management: product strategy, discovery, prioritization and execution, ambiguity to executable requirements, user flows, wireframes and prototypes, high judgment tradeoffs

Agentic & conversational AI: agent based and conversational products, persistent memory, identity, multi step and long running workflows, context aware experiences, LLMs and RAG, builds with Claude Code

Technical & LLM fluency: LLM behavior, state and data flows, permissions, failure modes and edge cases, system architecture, APIs, collaborates directly with engineers

Trust & UX: permissions, privacy, user control, error recovery, reliability, long term interactions, UX and interaction judgment, user research

Domain & languages: banking, health, utilities, public sector, SaaS · zero to one and early stage · Spanish native · advanced English (C1)

Summary

Experience

Skills

Education