Summary

Technical project manager with 15+ years turning complex, sometimes ambiguous initiatives into clear, actionable plans with milestones, owners, dependencies and risks, across banking, health, utilities and the public sector in Latin America, and today running a GenAI SaaS. Strong at risk and dependency management, cross functional alignment across engineering, product and leadership, and concise status and risk reporting to directors. Comfortable with technical concepts at a PM level: APIs, integrations, data flows, architecture dependencies and software delivery. A heavy user of AI and automation to make execution more efficient: I build and operate agentic AI with Claude Code every day. Thrive in fast moving SaaS, remove blockers, and escalate the decisions that need to be made.

Experience

Head of AI & Delivery · North Growth Consulting Oct 2024 · Present

Remote · GenAI SaaS in production · Anthropic partner program

Run a GenAI SaaS end to end and use AI and automation to run execution itself: built Agent Squad, multi agent automation that streamlines dev, QA, PMO and research workflows and removes manual administrative overhead. Own the roadmap, milestones and continuous delivery (CI/CD), keep clear visibility into status, risks and dependencies, and coordinate the team and providers. Built MedicalHubAssist (health, recognized by Revista DINERO). Under my leadership the company reached Registered Partner status in Anthropic's partner program. Tools: Linear, Jira, Slack.

Consulting & Delivery Manager · NTT DATA Apr 2021 · Oct 2024

Enterprise account (Grupo AVAL) · Financial services SaaS delivery

Managed complex, cross functional technical initiatives with multiple dependencies for the office's largest account, teams of up to 50 people with the lowest turnover of the account, budget and indicators, using Azure DevOps for backlog and requirements. Directed CrediCore for Banco Popular, a digital credit origination platform on Azure: took a loosely defined, high stakes initiative and turned it into a structured, phased execution plan with clear owners, dependencies and risks, across fragmented legacy systems. Proactively identified and escalated risks and cross team dependencies to the bank's presidency from day one, coordinating teams outside my direct authority and reporting progress to leadership.

Project Manager · VASS Apr 2018 · Apr 2021

Pensions · Digital channels

Led the modernization of Porvenir's digital channels (millions of users), LATAMDIGITAL 2019 award, with migration of critical portals to Azure and a self service payment settlement portal. Recognized Liferay expert, coordinating high performing cross functional teams and managing dependencies across systems.

Project Manager · GlobalHitss · Tecnocom 2012 · 2018

Health · Financial · Public sector

Delivered a digital commerce portal for a health insurer (Colsanitas) and a Cardif landing with significant conversion improvement, and led the digitalization of Colombia's Judicial Branch under PMBOK/PMI framework, on time and on schedule.

Skills

Project management: planning across concurrent complex initiatives, milestones, owners, dependencies, risks and deliverables, risk and dependency management, escalation and decision management, status and risk reporting to directors, Agile/Scrum, PMI/PMBOK framework, stakeholder management

Technical fluency (PM level): APIs and integrations (REST, Postman), data flows and pipelines, architecture dependencies, cloud (Azure), CI/CD and software delivery, PostgreSQL/pgvector, Redis

AI & automation: builds and operates agentic AI with Claude Code, multi agent orchestration automating dev, QA, PMO and research workflows, LLMs, RAG, automation of manual overhead

Tools: Jira, Azure DevOps, Linear, Slack, and equivalent collaboration and documentation platforms

Domain & languages: SaaS, banking and fintech, health, utilities, public sector · strong professional English (EN/ES)

Summary

Experience

Skills

Education