Summary

Engineering and delivery manager who owns delivery end to end so the founder can step out of the day to day. Runs lightweight cadences, tracks every active project, and surfaces risk before it becomes a fire. 15+ years leading software delivery in Latin America, and today running AI products in production. A Manager of One who grows Managers of One: led teams of up to 50 with the lowest turnover of the account. Uses AI across planning, summaries and drafts, and knows exactly where not to trust it. Leads through clear writing and good decisions, not status theater. Fluent professional English.

Experience

Head of Engineering & Delivery · North Growth Consulting Oct 2024 · Present

Remote · AI products in production · Anthropic partner program

Own delivery end to end for AI products (MedicalHubAssist, Agent Squad). Built Agent Squad, an automation I designed and rolled out to run the process itself (planning, QA, research) and surface work. Use AI for planning, summaries and drafts, and I know exactly where not to trust it: verification with evidence and human control over what the AI proposes (decision boards). Live in GitHub and Linear, documentation first. Under my leadership the company reached Registered Partner status in Anthropic's partner program.

Delivery & Consulting Manager · NTT DATA Apr 2021 · Oct 2024

Enterprise account (Grupo AVAL) · Financial services

Owned delivery for the office's largest account: ran the cadence, tracked every project, and surfaced and escalated risk to the bank's presidency before it became a fire. Grew and retained a team of up to 50 with the lowest turnover of the account (coaching and 1:1s). Managed budget and delivery metrics. Directed CrediCore to production through phased delivery, and coordinated the response when critical dependencies broke.

Delivery Lead · VASS Apr 2018 · Apr 2021

Pensions · Digital channels

Owned delivery of Porvenir's digital channels (millions of users), LATAMDIGITAL 2019 award, shipping a self service payment settlement portal to production on schedule with cross functional teams.

Delivery Lead · GlobalHitss · Tecnocom 2012 · 2018

Health · Financial · Public sector

Delivered a digital commerce portal for a health insurer (Colsanitas) and led the digitalization of Colombia's Judicial Branch under PMBOK/PMI, on time and on schedule.

Skills

Delivery management: end to end delivery ownership, cadences (planning, standups, retros), project tracking, early risk surfacing, delivery metrics (throughput, cycle time, reliability) used humanely, on time at quality

Incidents & quality: incident coordination and escalation, root cause analysis, holding the quality bar without becoming the bottleneck

Team leadership: 1:1s, coaching, retention (lowest turnover of the account), hiring at a high bar, grows autonomous Managers of One

AI in the process, with limits: builds and runs AI agents (Agent Squad) to optimise process, uses AI for planning, summaries and drafts, knows where not to trust it (verification, human control) · GitHub, Linear, Jira, documentation first

Technical & languages: technically credible (reads plans and PRs), APIs, cloud (Azure), CI/CD · fluent professional English (EN/ES)

Summary

Experience

Skills

Education