Summary

Operations manager who runs the business and leverages AI to move faster. I translate revenue goals into weekly and monthly priorities, focusing on high impact growth, and I build and manage the project management system (Jira, Linear) that keeps tasks, deadlines and priorities on track. I oversee day to day operations with minimal direction, analyze metrics to guide decisions, and use AI tools to streamline workflows, content and efficiency (I build automation and agents daily). Strong written communication and partnership building. Fluent English.

Experience

Head of AI · Operations & AI Powered Workflows · DigitalHubAssist LLC Oct 2024 · Present

Remote · SaaS

Run operations and build AI powered workflows: I created Agent Squad, AI agents that streamline operational work and content and boost efficiency, and I use AI tools daily to move faster. I build and manage the project management system (Jira, Linear) and keep day to day operations running with minimal direction. I secured a partnership with Anthropic (Registered Partner), showing strong partnership building and written communication.
Translate goals into weekly and monthly priorities, analyze metrics to guide decisions, and continuously optimize how the business runs.

Consulting Manager · Business Operations & Delivery · NTT DATA Colombia Apr 2021 · Oct 2024

Bogotá, Colombia · Technology services

Managed business operations and delivery for a major client account: translated strategic goals into actionable plans, ran project management and priorities, tracked metrics, and optimized how the operation ran. Kept things moving with strong stakeholder communication and independent execution.

Project Manager / Digital Transformation Lead · Multiple Concurrent Projects · VASS (2018·21) · GlobalHitss (2015·18) · Tecnocom (2012·15) 2012 · 2021

Bogotá, Colombia · Digital delivery

Ran multiple concurrent projects and operations from planning to delivery, coordinating teams, tracking priorities and hitting deadlines across digital platforms.

Core Competencies

Translate Revenue & Strategic Goals into Weekly & Monthly Priorities Build & Manage Project Management Systems (Jira · Linear) · Tasks, Deadlines, Priorities AI Tools for Workflows, Content & Operational Efficiency (Builds Agents) Oversee Day to Day Operations · Minimal Direction · Works Independently Analyze Metrics & Data · Data Driven Decisions · Continuous Optimization Partnership Building & Strong Written Communication Systems Engineer · MBA · Fluent English

Summary

Experience

Education

Core Competencies