Summary

Management and transformation consultant with 15+ years leading large scale organizational and digital transformation for banking, healthcare, utilities, and government in Latin America. I lead multiple large client projects concurrently, run process reviews and design workshops, document current state process maps, and identify process challenges and areas for improvement. I build business cases, requirements, and comprehensive project plans that quantify and deliver benefits, and I report on financial outcomes (P&L, ROI). I engage senior leaders (up to the presidency) to align on transformative change and revenue growth, and I lead the organizational change and adoption that makes transformations stick. I use data and analytics to inform strategy and measure impact, and I define go to market approaches for repeatable enterprise offers. Systems Engineer with an MBA, from a Tier-1 global consultancy (NTT DATA). Advanced professional English, native Spanish.

Experience

Founder & Head of AI · Strategy, Advisory & Transformation · DigitalHubAssist LLC Oct 2024 · Present

Remote · Technology / GenAI SaaS

Strategy and transformation advisory: I develop strategy and business cases, run advisory boards ("Juntas") that critique options from tensioned perspectives (business, risk, architecture), and drive organizational change and process optimization. Under my leadership the company reached Registered Partner status in Anthropic's partner program.
Data, outcomes, and go to market: I use data and analytics to inform strategy and measure impact, prioritize by value, feasibility, and ROI, and define go to market for repeatable offers.

Consulting Manager · Transformation & Operating Models · NTT DATA Colombia (Tier-1 GSI) Apr 2021 · Oct 2024

Bogotá, Colombia · Banking (Grupo AVAL) · Utilities

Led large projects on the office's largest account, running process reviews and design workshops, documenting current state process maps, identifying challenges and areas for improvement, and redesigning operating models. Led multidisciplinary teams (up to 30 people, the lowest turnover on the account), escalating to the presidency early.
Built business cases and P&L for a bank's digital transformation (credit origination hub, in production), quantified and delivered benefits, and recovered the viability of the Promigas program (corporate recognition), reporting on financial outcomes.

Project Manager · Transformation & Digital Programs · VASS (2018·21) · GlobalHitss (2015·18) · Tecnocom (2012·15) 2012 · 2021

Bogotá, Colombia · Pensions · Health · Public Sector

Led organizational and digital transformation programs: modernized Porvenir's digital channels (millions of users) → LATAMDIGITAL 2019 award; delivered e-commerce (Colsanitas); digitized Colombia's Judicial Branch under PMBOK/PMI.

Core Competencies

Management & Transformation Consulting Process Reviews · Design Workshops · Current State Maps Process Challenges & Areas for Improvement Business Cases · Requirements · Project Plans · Benefits Financial Outcomes · P&L · ROI Operating Model Redesign · Organizational Change Data & Analytics to Strategy · Impact Measurement Go to Market · Repeatable Enterprise Offers Executive Influence · Multiple Large Projects Tier-1 Consultancy (NTT DATA) · MBA · Advanced English

Summary

Experience

Education

Core Competencies