Summary

Senior product manager who owns SaaS products end to end, with real domain roots in software for health and wellness practitioners. I run continuous discovery, talking to customers regularly, and I make product decisions with a mix of data, customer conversations, intuition, and business context. I hold a clear point of view on what the product is for, and the judgment to say no to requests that do not fit. I write clear specs and tickets and work closely with designers and a small dev team to ship. As a founder and Head of AI, I built MedicalHubAssist, a platform that helps health practitioners cut paperwork and automate clinical admin, so I know this customer and this problem firsthand. I am comfortable being the only PM on a small team with founders still involved, bringing method and a clear point of view to how the product function runs. I communicate clearly in writing and visually (diagrams, prototypes, whiteboards). 15+ years shipping digital products, fully remote. Systems Engineer with an MBA.

Experience

Head of AI & Founder · Product Owner, Health SaaS · DigitalHubAssist LLC Oct 2024 · Present

Remote · B2B Health SaaS

Own the product for health practitioners: I built and own MedicalHubAssist, SaaS that helps health and wellness practitioners cut paperwork and automate clinical admin (voice transcription, teleconsultation, process automation). I run discovery from customer conversations and support, decide what to build and what not to, and ship with a small dev team. Under my leadership the company reached Registered Partner status in Anthropic's partner program.
Discovery, specs, and saying no: I turn customer needs and business goals into a clear roadmap, write precise specs and tickets, prioritize against a focused engineering capacity, and hold the line on requests that do not fit.
Customer and lead management (CRM style): I built a pipeline that ranks, enriches, and manages outreach and customers, plus the reporting to measure engagement, conversion, and retention.

Consulting Manager · Product Delivery · NTT DATA Colombia Apr 2021 · Oct 2024

Bogotá, Colombia · Banking (Grupo AVAL) · Utilities

Owned delivery on the office's largest account (up to 30 people): turned business needs into clear requirements, prioritized under real constraints, and shipped a bank's digital credit origination hub in production, communicating roadmap and tradeoffs to senior stakeholders under high ambiguity.

Project Manager · Digital Products & Web · VASS (2018·21) · GlobalHitss (2015·18) · Tecnocom (2012·15) 2012 · 2021

Bogotá, Colombia · Pensions · Health · Public Sector

Shipped digital products used at scale: modernized Porvenir's digital channels (millions of users) → LATAMDIGITAL 2019 award; delivered e-commerce (Colsanitas); digitalized Colombia's Judicial Branch under PMBOK/PMI.

Core Competencies

SaaS Product Management · Discovery to Ship Continuous Discovery · Customer Conversations Data + Judgment Decisions · Say No Clear Specs & Tickets · Developer Collaboration Roadmap & Direction · Internal & Customer Comms Health Practitioner Software (MedicalHubAssist) Customer & Lead Management (CRM Style) Visual & Spatial Communication (Diagrams · Prototypes) Sole PM on Small Team · Founder Collaboration Fully Remote · Clear Writer · MBA

Summary

Experience

Education

Core Competencies