Summary

AI Engineer Manager and delivery leader who takes production AI systems end to end: I architect and lead RAG, agentic frameworks and LLM powered solutions, design evaluation frameworks, and make pragmatic calls on what AI should and should not attempt. I apply advanced prompt engineering (instruction design, few shot, structured outputs, tool and agent prompts), read code (Python, TypeScript) and build hands on with Claude Code, and I engage engineering on architecture, weighing cost, latency and reliability. I run on Azure with CI/CD, Docker and event driven orchestration, and I mentor engineers and shape proposals. 15+ years delivering software to production. English C1.

Experience

Head of AI · End to End AI Delivery: Agentic, RAG, Evals & LLMOps · DigitalHubAssist LLC Oct 2024 · Present

Remote · Applied AI / SaaS (Anthropic partner program)

Lead AI delivery end to end: I architected and built Agent Squad, agentic frameworks with autonomous, multi step agents in production (dev, QA, PMO, content). I design agent behavior (system prompts, tool and agent prompts via function calling, context management, guardrails), build RAG (chunking, embeddings, pgvector retrieval), and apply advanced prompt engineering (instruction design, few shot, structured outputs). Under my leadership the company reached Registered Partner status in Anthropic's partner program.
Design evaluation frameworks (LLM as a judge, custom metrics, quality gates) and observability (Langfuse) across task completion, tool selection and failure recovery; run structured experiments across prompts, retrievers, chunking and models; and categorize failures (hallucinations, retrieval misses, instruction following). I make pragmatic feasibility calls (prompting vs RAG vs fine tuning vs classical ML) and read code (Python, TypeScript), building with Claude Code on a modern cloud (Azure, Docker, CI/CD, event driven with Inngest).

Consulting Manager · Delivery Leadership, Stakeholders & Azure Production · NTT DATA Colombia Apr 2021 · Oct 2024

Bogotá, Colombia · Global systems integrator (GSI) · Financial services (banking)

Led end to end delivery on the office's largest account (up to 50 people): strong stakeholder communication up to the bank's presidency, clear governance and reliable execution. Drove a platform to production on Azure, integrating internal and external systems, and mentored the team (lowest attrition on the account). Recovered a program in crisis (recognized at the corporate level).

Project Manager / Delivery Lead · Software & Digital Products in Production · VASS (2018·21) · GlobalHitss (2015·18) · Tecnocom (2012·15) 2012 · 2021

Bogotá, Colombia · Digital delivery

Delivered software and digital products to production across sectors: a pension fund's channels (millions of users, LATAMDIGITAL 2019 award), digital commerce and public sector platforms, from design to launch. Recognized Liferay expert.

Core Competencies

End to End AI Delivery Leadership · Governance · Reliable Execution Agentic Frameworks · RAG (Chunking · Embeddings · pgvector Retrieval) · LLM Solutions Advanced Prompt Engineering (Instruction Design · Few Shot · Structured Outputs · Tool/Agent Prompts) Evaluation Frameworks (LLM as a Judge · Custom Metrics · Quality Gates) · Observability (Langfuse) Feasibility & Pragmatic AI (Prompting vs RAG vs Fine Tuning vs Classical ML) Reads Code (Python · TypeScript) · Builds with Claude Code · Git · CI/CD Azure · Docker · Event Driven Orchestration (Inngest) · APIs & Function Calling Mentoring Engineers · Proposals & Solution Design · Systems Engineer · MBA · English C1

Summary

Experience

Education

Core Competencies