Summary

Senior manager for AI and automation enablement with 15+ years in digital transformation, automation and technology consulting across Latin America. Leads the automation and AI enabled transformation agenda: defines the roadmap, runs process discovery and reengineering, and translates business opportunities into clear automation use cases. Acts as a center of excellence, providing strategic guidance, governance coordination, consultancy, training and execution support. Translates business needs into technical briefs and technical complexity into simple business language. Evaluates AI and automation platforms by fit, cost and scalability. Drives change management and adoption, with strong project leadership and storytelling. Advanced English (C1).

Experience

AI, Innovation & Product Consultant · DigitalHubAssist Oct 2024 · Present

Remote · AI and automation for companies · Own AI platform in production · Anthropic partner program

Identifies and prioritizes automation use cases and builds AI enabled solutions (Agent Squad: multi agent automation of dev, QA, PMO and research). Translates business needs into technical briefs, evaluates AI platforms and models by fit, cost and scalability, and applies AI governance, security and traceability (Langfuse). Drives adoption through training and hands on support. Under my leadership, DigitalHubAssist reached Registered Partner status in Anthropic's partner program.

Consulting Manager · NTT DATA Apr 2021 · Oct 2024

Enterprise account (Grupo AVAL) · Financial services

Led process reengineering and delivery for the office's largest account: ran discovery, converted ideas into structured execution plans (scope, owners, milestones, dependencies, risks, KPIs), and led cross functional execution with teams of up to 50. Coordinated governance and translated between business and technical teams up to the bank's presidency. Directed CrediCore (fragmented processes to a modern, integrable platform).

Digital Transformation Lead · VASS · GlobalHitss · Tecnocom 2012 · 2021

Pensions · Health · Financial · Public sector

Process reengineering and digital transformation across sectors, including a digital commerce portal (Colsanitas) · LATAMDIGITAL 2019 award. Speaker (CLARO Technology Summit) and founding professor of an Innovation chair (training and adoption).

Skills

Automation & AI enablement: automation roadmap and prioritization (value, feasibility, scalability), AI use cases, AI enabled automation, workflow automation, center of excellence, strategic guidance

Process & translation: process discovery and reengineering, workshop facilitation, translating business needs into technical briefs and technical complexity into business language

Platform & governance: evaluates AI and automation platforms and vendors (fit, cost, scalability, integration), cloud and APIs (working knowledge), AI governance, security, auditability

Delivery & change management: structured execution plans, roadmap, stakeholder alignment, risk and timeline management, change management, training, adoption, storytelling

Domain & languages: digital transformation, digital commerce, banking, health, public sector · global and regional teams · Spanish native · advanced English (C1)

Summary

Experience

Skills

Education